Seated Privacy Policy
Our Privacy Policy
Seated Privacy Policy
Last updated: September 4, 2026
This explains what Seated collects, how we use it, and what we don't do with it. Seated is operated by Mooney Co, a software studio in Plymouth, Michigan.
Questions: legal@seated.site
Summary
The short version:
- Seated works without an account, and we don't ask for your email. By default we don't know who you are.
- We collect the wait reports you submit, your location while you use the app, and how you use the app.
- We do not sell anything that identifies you. Where we share or sell insights from usage data, it is aggregated first — combined across many people so no individual can be picked out.
- Reports you submit are shown to other people without your name attached.
- Optional visit detection runs entirely on your phone. We never receive your location history.
The rest explains the detail.
1. What we collect
Anonymous identity — everyone
When you first open Seated, we create an anonymous identity on your device. It's a randomly generated identifier. It is not linked to your name, email, phone number, or anything else about you.
It exists so your reports, points, and favourites stay associated with you, and so we can enforce rate limits and suspensions.
If you never add an email address, we hold nothing that identifies you personally.
Account information — only if you add it
Optionally, you can add an email address so your history survives losing your device. If you do, we collect:
- Email address
- Password, stored only as a secure cryptographic hash — we never see or store the password itself
This is optional and unlocks no additional features.
What you submit
- Wait reports: the wait bucket, optional parking conditions, optional party size
- Favourites
- Photos, where photo submission is enabled
- Feedback and support messages you send us
Location
With your permission, Seated uses your location to show nearby restaurants, sort by distance, and centre the map.
Your coordinates are sent to our servers only to filter results by proximity. We do not store a location history.
Visit detection — optional, off by default
Seated can notice when you've spent time at a restaurant and ask how long you waited.
- It is off until you turn it on
- It requires "Always" location permission
- All detection happens on your device
- We do not collect, transmit, or store your location history, movement trail, dwell times, or visit log
- The only thing that reaches us is a wait report you actively choose to submit
Turn it off any time in settings, or revoke location entirely in iOS Settings.
In-app analytics
We record how the app is used: which screens you visit, how long you spend on them, which restaurants and photos you view, and whether you submit a report. This is tied to your anonymous device identity, not to your name or email.
We use it in aggregate to understand what's working and improve the app.
We do not record what you type into search — only how long the query was. We do not record your location in analytics.
Device and technical information
Device type and OS version, app version, IP address, and basic diagnostic information such as crashes and errors.
Push notification tokens
If you enable notifications, we collect a device token so we can deliver them. You can disable notifications at any time.
2. How we use it
- To run the app and show community wait times
- To calculate forecasts from past reports
- To show restaurants near you and sort by distance
- To send notifications you opted into
- To detect and prevent false reporting and abuse
- To understand how the app is used and improve it
- To diagnose problems
- To comply with legal obligations
We do not build advertising profiles about you, and we do not use your data to target ads at you individually.
3. How information is shared
With other people using Seated
Wait reports appear on the map, in the Activity feed, and on restaurant pages.
Reports are shown anonymously. Other people see the restaurant, the wait, and the time. They do not see your name, email, or account.
With service providers
| Provider | Purpose | What they process |
|---|---|---|
| Supabase | Database, authentication, file storage | Account info, reports, favourites |
| OneSignal | Push notification delivery | Device token, notification content |
| Mapbox | Map rendering | Map tile requests |
| Apple | App distribution and push infrastructure | Device and delivery information |
Each processes data only as needed to provide their service to us. They may store data in the United States or elsewhere.
Advertising
Seated may show ads. They are sold and reviewed by us directly.
We do not use third-party ad networks. Advertisers never receive information that identifies you. They receive aggregate counts of how often their ad was shown or tapped.
Aggregate insights
We may share or sell insights derived from usage data — for example, how busy an area is at particular times, or which kinds of restaurants get the most attention.
This is aggregated before it leaves our systems. It is combined across many people so no individual can be identified, and it never includes the underlying event data or anything tied to a person.
We do not sell personal information.
For legal reasons
We may disclose information where we believe in good faith it is necessary to comply with law or legal process, enforce our Terms, address fraud or security issues, or protect the rights and safety of our users or the public.
Business transfers
If Seated is involved in a merger, acquisition, or sale of assets, information may transfer. We will notify you before it becomes subject to a materially different policy.
4. Retention
- Your anonymous identity and profile are kept while active
- Account information, if you added an email, is kept while your account is active
- Wait reports are kept as part of the service's historical data and used for forecasts
- Analytics events are summarised into daily aggregates and the underlying records are deleted after 60 days
- Diagnostic data is kept only as long as needed to diagnose issues
If you use Seated anonymously and delete the app, lose your device, or reset it, your history is permanently lost. We cannot recover it, because we hold nothing identifying you as its owner.
When you delete your account, we delete your profile, email, and credentials. Wait reports you submitted may be retained in anonymized form, since others rely on them and they no longer identify you.
5. Your rights and choices
In the app
- Delete your account and personal data
- Add, change, or reset your password
- Turn visit detection on or off
- Turn notifications on or off
- Revoke location access in iOS Settings — the app still works, distance features are limited
Legal rights
Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information; to restrict or object to processing; to withdraw consent; and not to be discriminated against for exercising these rights.
Contact legal@seated.site. We respond within the timeframe applicable law requires.
If you use Seated anonymously, we have no way to connect an external request to your data, because we hold nothing identifying you. We cannot fulfil an access or deletion request from outside the app. You can still delete everything yourself from within it.
6. Children's privacy
Seated is not intended for anyone under 13, and we do not knowingly collect personal information from children under 13.
If you believe a child under 13 has provided us with personal information, contact legal@seated.site and we will delete it promptly.
7. Security
We use encrypted connections, hashed passwords, and row-level access controls on our database.
No system is completely secure, and we cannot guarantee absolute security. If we become aware of a breach affecting your personal information, we will notify you as required by law.
8. International users
Seated is operated from the United States. If you use it from elsewhere, your information will be transferred to and processed in the United States, where data protection laws may differ from those where you live.
9. Changes
We may update this policy. We will revise the date above, and for material changes will make reasonable efforts to notify you in the app before they take effect.
10. Contact
legal@seated.site Support: support@seated.site
Mooney Co Plymouth, Michigan, USA