Privacy Policy

Seated Privacy Policy

Last Updated: August 16, 2026

Seated values your privacy.

This Privacy Policy explains how Mooney Co ("Seated," "we," "us," or "our") collects, uses, discloses, and protects your information when you use the Seated mobile application, website, and related services (collectively, the "Service").

Summary

The short version, so you don't have to read the whole thing:

Seated works without an account, and we don't ask for your email. By default we don't know who you are.
Your device gets an anonymous identity so your reports and points stay yours. It contains no personal information.
We collect the wait reports you submit and your location while you use the app.
Optional visit detection runs entirely on your device. We never receive your location history or movement trail.
We do not sell your personal information.
Wait reports you submit are shown to other users without your name attached.
You can add an email if you want your history backed up — that's the only reason to.

The rest of this document explains the details.

1. Information We Collect

Anonymous Identity (everyone)

Seated does not require an account. When you first open the app, we create an anonymous identity for your device. This identity is:

A randomly generated identifier
Not linked to your name, email, phone number, or any other personal information
Used only to keep your reports, points, and favorites associated with you, and to enforce rate limits and suspensions

We do not know who you are from this identifier. If you never add an email address, we hold no information that identifies you personally.

Account Information (only if you choose to add one)

You may optionally add an email address so your history survives losing or replacing your device. If you do, we collect:

Email address
Password (stored only as a secure cryptographic hash — we never see or store your actual password)

Adding an email is entirely optional and unlocks no additional features.

Profile Information

Username or display name, if you set one
Profile photo, if you choose to add one
Points, level, and badges earned through use

Content You Submit

Wait-time reports, including the wait bucket, optional parking conditions, and optional party size
Restaurants you mark as favorites
Reviews, comments, and photos, where those features are available
Feedback and support messages you send us

Location Information

While using the app. With your permission, we use your device's location to show nearby restaurants, sort listings by distance, and center the map.

Visit detection (optional, off by default). If you explicitly enable it, Seated monitors a small number of geographic regions around nearby restaurants so it can notice when you have spent time at one and prompt you to report the wait.

This feature works as follows:

It is off by default and requires you to turn it on deliberately.
It requires "Always" location permission on iOS.
All visit detection happens on your device. The determination that you entered, stayed at, and left a restaurant is made locally.
We do not collect, transmit, or store your location history, movement trail, dwell times, or visit log. None of this reaches our servers.
The only thing that reaches us is a wait report you actively choose to submit — and a submitted report tells us the restaurant and the wait, not where you have been.
You can turn it off at any time in the app's settings, or revoke location access entirely in your device's system settings.

Device and Usage Information

Device type and model
Operating system and version
App version
IP address
Browser type, for the website
Basic usage and diagnostic information, such as crashes and errors

Push Notification Information

If you enable notifications, we collect a device push token so we can deliver notifications to your device. You can disable notifications at any time in the app or in your device settings.

2. How We Use Information

We use the information we collect to:

Provide, operate, and maintain the Service
Display community wait times and calculate forecasts
Show restaurants near you and sort them by distance
Create and manage your account
Send notifications you have opted into
Detect, prevent, and address fraud, abuse, and false reporting
Improve the accuracy and usefulness of wait-time data
Diagnose technical problems and improve performance
Communicate with you about the Service
Comply with legal obligations

Aggregated and anonymized data. We use wait reports in aggregate to calculate historical patterns and generate wait-time forecasts. Aggregated data does not identify individual users.

We do not use your information for advertising or profiling, and we do not sell it.

3. How Information Is Shared

With Other Users

Wait reports you submit are shown to other users as community data — on the map, in the Activity feed, and on restaurant pages.

Reports are displayed anonymously. Other users see the restaurant, the reported wait, and the time. They do not see your name, email, or account.

Any reviews, comments, or photos you post in public areas of the Service may be visible to others along with your display name. Do not include personal or sensitive information in public submissions.

With Service Providers

We share information with third parties that help us operate the Service. Each processes data only as needed to provide their service to us:

Provider	Purpose	What they process
Supabase	Database, authentication, and file hosting	Account information, wait reports, favorites
OneSignal	Push notification delivery	Device push token, notification content
Apple	App distribution, push infrastructure, mapping	Device and delivery information

These providers may store data on servers in the United States or elsewhere.

For Legal Reasons

We may disclose information if we believe in good faith that it is necessary to comply with a law, regulation, legal process, or enforceable governmental request; to enforce our Terms of Service; to detect or address fraud or security issues; or to protect the rights, property, or safety of Seated, our users, or the public.

Business Transfers

If Seated is involved in a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your information becomes subject to a materially different privacy policy.

We Do Not Sell Your Data

We do not sell your personal information, and we do not share it for cross-context behavioral advertising.

4. Data Retention

Anonymous identities and their associated profile data are retained while the identity is active.
Account information (if you added an email) is retained while your account is active.
Wait reports are retained as part of the Service's historical data and are used to calculate forecasts.
Diagnostic and log data is retained for a limited period, typically no longer than needed to diagnose issues.

Important for anonymous users: if you have not added an email address and you delete the app, lose your device, or reset it, your history, points, and favorites are permanently lost. We cannot recover them, because we hold nothing that identifies you as their owner. Adding an email is the only way to protect against this.

When you delete your account, we delete your profile, your email if you have one, and your credentials. Wait reports you previously submitted may be retained in anonymized form as part of aggregate historical data, since they no longer identify you and other users rely on them for accuracy.

5. Your Rights and Choices

In-App Controls

Delete your account at any time from within the app.
Change your email or reset your password in account settings.
Turn visit detection on or off in settings.
Disable notifications in settings or in your device settings.
Revoke location access entirely through your device's system settings. The Service remains usable without it, though distance-based features will be limited.

Legal Rights

Depending on where you live, you may have the right to:

Access the personal information we hold about you
Correct inaccurate information
Delete your information
Receive a portable copy of your data
Restrict or object to certain processing
Withdraw consent you previously gave
Not be discriminated against for exercising these rights

To exercise any of these, contact us at legal@seated.site. We will respond within the timeframe required by applicable law.

A note for anonymous users: if you have not added an email address, we have no way to connect a request to your data, because we hold nothing that identifies you. In practice this means we cannot fulfil an access or deletion request for an anonymous identity from outside the app. You can still delete your own data at any time using the delete option inside the app, which does not require us to identify you.

6. Children's Privacy

Seated is not intended for anyone under 13, and we do not knowingly collect personal information from children under 13.

If you believe a child under 13 has provided us with personal information, contact us at legal@seated.site and we will delete it promptly.

7. Data Security

We use reasonable administrative, technical, and organizational measures to protect your information, including encrypted connections, hashed passwords, and row-level access controls on our database.

No system is completely secure. We cannot guarantee absolute security, and you share information with us at your own risk.

If we become aware of a data breach affecting your personal information, we will notify you as required by applicable law.

8. International Users

Seated is operated from the United States. If you use the Service from outside the U.S., your information will be transferred to, stored in, and processed in the United States, where data protection laws may differ from those in your country.

9. Data Migration

Seated's backend infrastructure has changed over time. Existing user accounts and their associated data were migrated to our current infrastructure. This migration did not change what data we hold about you or how it is used, and your account credentials continue to work as before.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date above.

If we make material changes to how we handle your information, we will make reasonable efforts to notify you through the Service before the changes take effect.

11. Contact

For privacy questions, requests, or concerns:

Email: legal@seated.site

Mooney Co Plymouth, Michigan, USA